Dialogs is not just any messaging app, it's the ultimate team communication tool designed specifically for ticketing systems such as HelpDesk.
With Dialogs, you can easily send direct and immediate messages to your team members right from the main navigation bar or ticket details. Stay ahead of the curve and be the first to know about team news and updates.
And the best part? With Dialogs as your trusty sidekick, you'll never have to worry about missing out again. Come on in, hang out with your favorite people, and let the conversations flow.
Go to the HelpDesk Marketplace and browse the available apps to find Dialogs.
Click on the "Install" button to install the app.
https://lh6.googleusercontent.com/i6SOYwpjaRJDjsA_bPTKrI4rBbfKF7WAQighPn9z_vEprQSha-mHn5VeRIxw2g4kwzrsFC_sUBVdgzC5Jmk3brIHE6G0ZLVK3NgBRZ3-WhWyUXEE6OVB_Mw34WPF4oQA_EwnjwPeweuF08qD2PT9Aw
After a few minutes, your application is available and ready to use on your HelpDesk account.
https://lh5.googleusercontent.com/lF5SYRV_1amWLq_QBiQ5vAG2WUPcCZesd1gJxkmGQbLxQe__FNe_Fp-9Ag3XNJGmXaWA4caxNJbbkcZUe6Bm5mmgRZR5FDkY-AXmCj9rCUs9fAGZuMkt6ZMLCB4IWCfwlsGqAUGLkLZEo1eg4q3uDw
You can access Dialogs from two places in the HelpDesk app: from the main navigation bar as a full-screen app and in the ticket details.
If you access Dialogs from the main navigation bar, it'll open as a full-screen app.
Here you can see three sections: